Privacy Policy for Tera Mera Hisaab

Last Updated: November 1, 2025

At Tera Mera Hisaab (“TMH”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our mobile application, website, and related services (“Service”).

By using TMH, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

1. Information We Collect

We collect the following types of information to provide and improve the Service:

A. Information You Provide

• Account Data: Your mobile number is collected for registration, OTP login, and account security.
• Business & Customer Data: You provide customer names, contact details, transaction descriptions, amounts, and related ledger details to record udhar (credit), jama (payment), and sales.
• Shop Information: Optional data like shop name, type, address, and logo to personalize your account and generate invoices or greetings.

B. Automatically Collected Information

• Usage Data: We collect feature usage data (e.g., number of voice entries, OCR scans, daily transactions) to improve the app and enforce free plan limits.
• Device Data: Includes device model, OS version, app version, language, and crash logs for debugging and analytics.
• Analytics: We use Firebase Analytics to understand feature usage and improve user experience.

C. Information Collected with Permission

• Microphone Access: When you use the Voice Entry feature, your voice is transcribed into text via local or cloud speech services. We do not store your raw audio permanently.
• Camera / Photos: When using Image-to-Text (OCR), we access your camera or gallery with permission. Images are processed locally or on a secure server for text extraction and are not retained after processing.
• Contacts: If you choose to import customer details from your phone contacts, we only use the selected contact data and do not upload or store your full contact list.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Record and display your transactions, balances, and summaries.
• Authenticate users and maintain account security.
• Send transaction reminders, due alerts, and notifications you configure.
• Analyze app usage to improve features and performance.
• Show relevant ads (AdMob) in the free plan and manage subscriptions for paid plans.
• Comply with legal obligations or resolve disputes if required by law.

3. Data Storage and Security

• All user data is securely stored on Google Firebase Firestore and protected under Google’s enterprise-grade security infrastructure.
• Authentication is handled by Firebase Authentication with OTP-based login for security.
• We use encryption in transit (HTTPS/TLS) and secure APIs for communication.
• While we take reasonable precautions, no system is 100% secure. Users are encouraged to back up important data using app export options.

4. Third-Party Services

We integrate the following trusted third-party services, each governed by their respective privacy policies:

• Google Play Services
• Firebase Firestore (Data Storage)
• Firebase Authentication (Login Security)
• Firebase Analytics (Usage Analytics)
• Firebase Cloud Messaging (Push Notifications)
• AdMob (In-App Advertising)
• ML Kit (OCR Processing)
• Google Cloud Speech-to-Text / Native STT Engines (Voice Input)

5. Advertisements and Monetization

The free version of TMH may display ads via Google AdMob. AdMob may use anonymous identifiers and cookies for personalized advertising. You can opt out of personalized ads in your device’s settings under “Google Settings → Ads → Opt out of Ads Personalization.”

6. Data Retention

We retain your business data as long as you maintain an active account. You may delete your account at any time via the app or by contacting support, after which all data associated with your account will be deleted within a reasonable timeframe (typically 15–30 days).

7. Data Sharing and Disclosure

• We do not sell or rent your personal or business data to anyone.
• We may share limited data with trusted service providers (e.g., Google, payment processors) to operate the Service.
• We may disclose data if required by law, court order, or to protect our rights, users, or the public.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us data, please contact us immediately to delete it.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access and review your stored data.
• Request correction or deletion of your information.
• Withdraw consent for optional data collection (e.g., ads, analytics).
• Export your transaction history using the in-app export feature.

To exercise your rights, email us at support@teramerahisaab.com.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will include a new “Last Updated” date and will be posted in-app and on our website. Continued use of the Service after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact:

• Email: support@teramerahisaab.com
• Website: https://teramerahisaab.com
• Address: OOR DEVELOPER, Digvijay Plot, Jamnagar, Gujarat, India 361005